The next steps to your new property

Having decided on a property, every person (over 18) will need to complete the reference process.

Applications can take 3-5 working days. We will update you on any progress.

Step 1: Tell the viewing representative or contact the office if you want to apply & provide the full names, contact telephone numbers & email addresses for all applicants.

Step 2: The referencing company, Van Mildert will email you with an application form to complete

Step 3: Once completed we will review your application form. We may contact you at this stage to address any concerns we may have that may affect your initial application.

Step 4: You will be required to pay a holding deposit equal to one weeks rent.

If your application is successful, the holding deposit will be deducted from your outstanding balance.

We will retain the holding deposit in circumstances where the applicant withdraws, fails a Right to Rent check or provides false or misleading information, which the landlord is reasonably entitled to consider in deciding whether to grant the tenancy because this materially affects their suitability to rent the property.

Please note that the property will remain on the open market and viewings will still take place until this stage is completed.

Step 5: Van Mildert conduct the following where applicable:

Current/previous Landlord/s reference/ Credit check/ Employer reference/ Right to Rent check

If you are under 25, have adverse credit or a low income etc. a guarantor may be required.

Step 6: You will be required to pay a bond equal to five weeks rent. Once this has been received the property will be advertised as Let. We will also discuss your tenancy start date.

 A deposit (or ‘bond’) is required prior to occupation. This will be equal to five weeks rent. Where we are managing the property, the deposit will be registered with The Deposit Protection Service. Full details can be found on www.depositprotectionservice.com

Where we are not managing the property, it will be the Landlords responsibility to register the bond (unless we are instructed otherwise).

Step 7: Prior to your tenancy starting any outstanding balance including your first month’s rent must have been paid & all tenancy paperwork must have been signed (online)

On the day your tenancy starts you can collect keys from our office.

Please note that keys will not be issued for any reason prior to the tenancy starting

RIGHT TO RENT CHECKS

As per new government legislation applicants will now have to complete a Right to Rent check as part of the referencing process. Applicants will need to supply a copy of either one document from section 1 or a combination of two documents from section 2 (see below) to both ourselves upon application and the referencing team upon request.


Section 1. – one document required

  • Current or expired British/EEA/Swiss Passport or National Identity Card

  • Valid Biometric Immigration Document

  • Certificate/Card confirming permanent residence issued by the Home Office

  • A Passport or other document stating that the holder is exempt from the Immigration control and is authorised to stay in the UK indefinitely.


Section 2. – two documents required

  • Full Birth/Adoption Certificate

  • Letter dated within the last 3 months from an employer/UK Government Department or Local Authority.

  • Letter confirming acceptance of UK Educational Institution

  • Full or Provisional UK Driving License (with counterpart)

  • Letter dated within the last 3 months from a UK Police force or HM Prison Service.


Protheroe Property are not obliged to inform Tenants on the specific reasons resulting in an unsuccessful application.

We look forward to offering you your next home and would be delighted to answer any queries you may have.

RENT

Rents are normally quoted on a calendar month basis. In addition, the Tenant is responsible (unless otherwise stated) for the Council Tax, Water Rates, Gas, Electricity, Telephone costs and any other Utility Bills where applicable.

Rents are payable by standing order (unless alternative arrangements have been made in advance) to our Company bank account monthly in advance, with the first month’s rent due before taking occupation of the property.

How do we ensure our tenants are protected?
We are a registered member of the Client Money Protection Scheme. This is a client money protection scheme to ensure your money is handled within the correct manner. Download a copy of our Client Money Protection Certificate here.

We are also members of The Property Ombudsman, which is a redress scheme for consumer complaints.

Reviews

Excellent service from the team. I couldn't have been more happy with everything they have done for me. Very Professional with a nice...

Gary - Tenant

"Excellent service. Adam is really approachable and puts your mind at ease. Highly recommended."

Gavin, Landlord

"We can’t give thanks enough for the help we have been given with getting our property. No question went unanswered (no matter how

Mark & Jose, Tenants

"Great service. Very impressive to find a tenant within a week. Keep up the good work!"

Chats, Landlord

"The whole process has been completely stress free and easy. The team have been professional and helpful and are always there when needed. I

Michelle, Landlord

"Fantastic advice throughout, from viewing the property to collecting the keys and finalising the paperwork. They made the whole process an

James & Hollie

"We would like to take this opportunity to thank Adam and the team for all their hard work. They have gone above and beyond what we would

Chris & Kara, Landlords

"Friendly and professional service. I was informed of the process and all the possible pitfalls. As a first time Landlord I was given peace

Anonymous Landlord

"As first time Landlords we needed plenty of advice and guidance throughout the process of letting our property. We were provided with an

Kate & Chris, Landlords

"We found the service to professional, friendly and informative and would recommend to any other Landlords who are wanting to rent their

Mr & Mrs Callaghan, Landlords

"Adam and the team provided a proficient and professional approach to securing us a new tenant in as quick a timescale as possible. Would

Charlotte, Landlord

"Adam has been a great help, taken all the stress out of the process and nothing is too much trouble. We would recommend to any friends or

Mark & Heather, Landlords

"Thank you for making the process seamless. Much appreciated."

Dave & Debbie, Landlords

"No.1 for home lettings. The team are clear, concise, honest and very pro - active. I recommend them as much as possible."

Stephen, Landlord

"I have been a landlord for 30 years and I can honestly say that I have never experienced service like this. Such attention to detail. Happy

Andrew, Landlord
Read more...

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